My experiences as an officer, as a
leader, in the Army forced me to develop a thick skin. As a private and
specialist, I thought my leaders were somehow immune to criticism from below.
As an officer, I found that the criticism seemed unending from above and below.
My rank did not serve as a shield, rather as a magnet attracting various forms
of criticism. Sometimes it seemed to verge on abuse. This was especially
apparent in the dreaded forum of the sensing session. In these sessions, the
Inspector General (IG) would sit down with the subordinates of my organization
and ask them their unvarnished opinions regarding my command climate and
general fitness as a commander. Later they would sit down with me and review
the results, always a challenging experience.
Later as a teacher in a High School
and a Community College, I learned about the civilian version of the “sensing
session.” Each semester, I was required to submit to end of course reviews.
Students, under the protection of anonymity, submitted critiques of my instruction.
Again, I needed a thick skin. But interestingly, I found both types of
criticism useful in helping me become a better instructor and leader. That is
one of the many challenges of leadership. Leaders must develop the ability to
absorb criticism and possibly learn from what others say.
As I watch our current
administration employ various tactics designed to stifle criticism, I am quite
disappointed. Leaders and teachers need broad shoulders, shoulders, capable of
withstanding criticism and disparaging remarks. To respond by censoring critics
through any means reveals a small churlish spirit; one unsuited to the mantel
of command or leadership. To bully, whether through verbal counter attacks or some
other legal tool, is not the response of a true leader. The administration employs
a number of tactics, verbal attacks, lawsuits, and regulatory threats designed
to stifle critical voices and encourage their base. All of these reveal serious
leadership flaws.
True leaders understand that they
are imperfect fallible humans. Even the best, most adept, leaders need input
and guidance. Using bellicose speech and other pressure tactics does not show
strength; those tactics show cowardice and insecurity. As a commander, leader
of troops, I enjoyed a variety of retaliatory tools. To use them would have
revealed my weakness as a leader, undermined the chain of command, and resulted
in a poorly performing unit. Instead, I needed to carefully listen and make
appropriate adjustments. As a teacher, I usually knew who wrote the critical
reviews. By the end of a semester, I could recognize individual students’ style;
and in a small community college the chances were quite good that I would see
the students again. In both cases, if I swallowed my pride and hurt feelings, I
found that the critiques helped me improve. But it is hard to swallow your
pride.
So, I well understand the urge to
lash out at the critic. But I also understand the desperate need of our culture
to see the example of a true leader, a statesman. Leaders, statesmen, put the
needs of their nation above their own feelings. We all desire to feel loved and
appreciated; but, leaders must often make decisions that others find unacceptable.
As a leader in the Army, I often made decisions that my subordinates did not
like, working late to prepare for an important exercise or mission, for
example. As a teacher, I made assignments that my students did not want to
complete or assigned grades that students did not appreciate; but, that was part
of my responsibilities. So when they complained about their lot whether it be
poor grades or long work hours, I did not hold it against them. After all, I
understood their plight. But that did not change the state of things and for me
to retaliate against them would not have been right.
And that is the crux of my
disappointment with the administration’s response to perceived censure. At this
time, we desperately need broad-shouldered strong leaders who can stand the
negative comments. No matter what they do, someone will complain. That is all
part of the role of being a leader. Good leaders understand this, shrug off the
petty complaints and take the worthy comments to heart and perhaps even
redirect their actions and policies. So let us abandon threats and frivolous
lawsuits designed to badger and bully. Instead, let us embrace thoughtful
considered policy that works towards the best result for all of us in the
republic. As my mother used to say, “If you can’t stand the heat, get out of
the kitchen.
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